LOCATION:

NITTEC
93 Oak Street
Buffalo, NY 14203

JOB DESCRIPTION:

The Niagara International Transportation Technology Coalition (NITTEC) is seeking a Junior Systems Administrator to join our staff in the evolving regional Intelligent Transportation System (ITS) and Traffic Operation Center (TOC). NITTEC is a coalition of transportation agencies and stakeholders in Western New York and Southern Ontario whose role is to coordinate, operate and maintain transportation information systems.

This government position is responsible for installing, upgrading, maintaining and repairing various network and computer systems that connect to ITS field equipment such as Closed Circuit Television Cameras, Dynamic Message Signs and Portable Variable Message Signs for regional ITS initiatives.

This includes assisting the Systems Administrator with managing the network, installing, configuring and upgrading various hardware and software. Set up accounts and workstations, managing data backup, recovery and archiving. Maintain essentials such as operating systems business applications, security tools, webservers, email, workstations local and wide area networking.

The position requires working knowledge and familiarity with the installation, configuration and management of VMware 6.5 and greater, Veeam, Windows OS Platforms (7 and 10), Windows Server Platforms (2013 and 2016), Linux Platforms, Microsoft Office 2016, Outlook 365, Symantec Endpoint products. A basic understanding of communications at the Transport Layer of the NTCIP Framework to include but not limited to TCP, IP and UDP. Microsoft PowerShell and SQL databases and scripting. A+ (Plus) and/or Server+ (Plus) Certifications and Cisco networking are an asset.

Job requires excellent verbal and written communications skills, project management experience, and ability to communicate effectively and command respect of professional and technical people from various organizations. Ability to function independently with little or no supervision.

We offer a Comprehensive Benefits Package.

POSITION REQUIREMENTS:

Requires a minimum of a 2-year college degree. Work experience should include on-the-job experience and a minimum of four years experience as a Systems Administrator or Network Administrator.

Please submit your resume to:
NITTEC
ATTN: Administration
93 Oak Street
Buffalo, NY 14203

or Email: lwalgate@nittec.org
AA/EOE

LOCATION:

NITTEC
93 Oak Street
Buffalo, NY 14203

JOB DESCRIPTION:

The Niagara International Transportation Technology Coalition (NITTEC) is seeking a part-time Transportation Management Operations Technician. This position will require flexible work hours, rotating shifts, and on-call support work to meet the demands of a 24/7 TOC operation.

A Customer Service Position that disseminates real-time traffic information among the transportation agencies, police, media, emergency services, and the public. Manage traffic on the regional transportation system through the use of Intelligent Transportation Systems (ITS). Uses telephone and e-mail to communicate traffic management and traffic event information to other Traffic Operation Center (TOC) technicians, management, member agency personnel, and media. Communicate and coordinate incident response with emergency responders and transportation agency personnel.

Follow NITTEC and Member Agency policies and procedures when performing traffic management procedures. Follow procedures described in the NITTEC TOC manual when performing traffic management procedures.

Operate cameras and scan multiple displays to monitor and verify traffic information. Detect and respond to traffic management information from sources such as Advanced Traffic Management System (ATMS) alarms, speed maps, Closed Circuit Television (CCTV), police and member agency radios, and stakeholder telephone calls. Creates and updates ATMS response scenarios when traffic events are detected. Evaluates and responds to roadway incidents, by determining lanes blocked, injuries, spills, facility damage and estimated incident duration. Creates and posts Dynamic Message Sign (DMS) and Portable Variable Message Signs (PVMS) messages using the ATMS or messaging software to update travelers with traffic information.

Notify media about incidents, using confirmed information collected from ITS systems and member agencies.

Perform other duties as assigned by supervisor.

Works closely and cooperatively with other TOC technicians and transportation personnel to coordinate activities in professional service-oriented environment. Coordinate with incident management teams for emergency management response.

Must be able to work well independently and make quick decisions.

Must be able to use and operate the following equipment:

• Computer workstation in a windows application environment.

• Telephone and radio scanners.

• Video monitor keyboard and display wall.

• Closed Circuit Television (CCTV) Pan, Tilt, Zoom (PTZ) camera controls.

• NITTEC ATMS for graphical and text data, creation of DMS messages and ITS activations.

POSITION REQUIREMENTS:

Requires a minimum of a high school education, with a 2-year college degree preferred. Work experience should include on-the-job experience in customer service and/or incident management in emergency response, police, fire, service patrol, or dispatch center.

Please submit your resume to:
NITTEC
ATTN: Administration
93 Oak Street
Buffalo, NY 14203

or Email: lwalgate@nittec.org
AA/EOE